Patient  & Family Advocate/Case management

Our job is to represent you or your family member as we humbly and respectfully advocate on your behalf. Our professionals help you navigate the system and get you results.  We will arrange a Physician and Family Conference at the hospital or nursing home to bring the doctor one on one with you for better explanation of diagnosis, treatment and recovery.

Therefore If at any time you or your family member finds yourself in an healthcare crisis whereby you do not feel comfortable with the diagnosis or decisions of the doctors, nurses, hospital or nursing home administrators, please reach out to us on our contact page and we will be there to listen, translate and fight to give you that patient's voice, satisfaction, clarity and peace of mind you deserve.

Prevent Hospital Return

After you have returned home to your comfort zone, you or your caretaker may have already forgotten that post operative care you were shown at the hospital, just reach out to Hand In Crisis for that help. We will come to you and take care of your surgical sites, dressing change, care for that drain or urinary bag to avoid any infection or an early return to the emergency room. 

HOME COMPANION/AIDE

Our primary RESPONSIBILITY is to relieve you or your family member(s) of any stress or pain while you are in your home.   Our goal is to directly help and support you with your activities of daily living (ADL)such as bathing, grooming, feeding, dressing, getting in and out of bed.

Our companion will read and update you or your loved one with current event(s), remind you of your medication time, accompany you to grocery shopping, doctor's appointment, church, and take that gentle walk with you to the park from time to time to help you connect with nature and reduce anxiety.

Our FOCUS is to bring joyful satisfaction to your "Now", and your "Today".

Palliative Or End-Of-Life Care

"Chronic illness" or "Death" are two things no one wants to think or talk about.  Hand In Crisis understands that. This is why our organization is always ready to gently embrace any patient or family member(s) who may be going through this experience, pain and silent suffering. We make it our responsibility to minimize that pain as we support you with our care team.  We immediately assign a case manager to work one on one with you and your family member(s) to provide you with the resources you may need such as reputable Physicians, Surgeons, Mental health, Hospice or Spiritual Counselor, with Wellness therapy to help you with relaxation exercises. 

Hand In Crisis is a multicultural organization and the staff(s) are always prepared to support you with that End-Stage decision that is so difficult to make.  We listen to you and your family member(s) about your needs, we respect and acknowledge your Religious preferences, Cultural, Tradition, and all other important wishes like your LIVING WILL that you or your family member(s) may have discussed.  We bring comfort to you and your loved ones as we provide and support you with 24 hours, 7 days a week companion, nurses, and counselors care.  We arrange for home care accessories like hospital bed, oxygen set-up, medication pick-up or delivery, bed pads, bed pans, diapers, e.t.c.

As people, we believe in privacy and keeping our personal or family issues such as abuse, neglect, disability, illness, pain, or that family secret and many more amongst us even if it is toxic or may cause harm to us or our loved ones.  

Hand In Crisis is equipped and will provide you with an excellent and compassionate multicultural counselor in the areas of Mental health, Bereavement, Rehabilitation (substance and drug abuse), Spiritual and Wellness (meditation and Yoga), who covers individual, family, marital, child and group therapy who would respect your privacy as directed by the HIPPA law and yor culture.

We can be reached on phone or email 24 hours, 7 days a week at any time to assist you or your family member before it is too late.

Hand In Crisis specializes in research for medical, oncology, mental health treatment or care coordination and recommendation.

We listen to your story and try our best to find you a specialist in the area of your diagnosis where you can meet for consultation, treatment or second opinion.

We don’t only find you a specialist, we educate you and your family about your diagnosis by sending you detail information (literature, foundations, symposiums e.t.c) to help enlighten your understanding of the diagnosis.

We also find you and your family support or peer group(s) whom you would network with from time to time if you choose to do so. These group(s) are important because they might provide you with clarity on your diagnosis and tools you may need to cope with your day to day activities as you carry on with your life.